Ramset National Service Centre
Ramset’s strength has always been its focus on customer service. We regard producing high quality long-life tools as equally important as providing a dedicated resource to service them. As a result our National Service Centre plays an integral part in ensuring our customers get the ‘complete tool package’.
Ramset has a modern, fully equipped tool servicing facility with specialised staff trained in maintaining the complete Ramset range of DynadrillTM power tools, Diamond Coring machines, TrakMasterTM & CableMasterTM gas actuated tools and Powder Actuated tools. An example of our dedication to tool servicing is the use of a dedicated 3/4hp lathe to machine the armature on every power tool service. The armature is machined between centres to ensure the best possible accuracy and prolong the life of carbon brushes, in turn extending service intervals of your tool.
The Ramset Service Engineers
Our Service Technicians have a total of over 60 years experience at Ramset between them with a comprehensive ‘working’ knowledge of our products so you know your tool is in capable ands. They are heavily trained using factory supplied training workshops that cover all aspects of tool maintenance, service & repair. Our technicians skills are regularly updated to coincide with launch of new tools, allowing up-to-date, costeffective techniques to be used in servicing your tool.
We recognise that Ramset machines are used by people for which time is money and breakdowns are costly. Therefore we aim to bring your tool back to peak working order with minimal down time.
All tools are tested after service in a purpose built soundproof room using any of our five specifically designed test apparatus.
Our standard service entails a complete overhaul of your entire tool, returning it to “as new” working condition. If any problems arise on the return of your tool that are in direct relation to the service or repair, a ninety day warranty comes into effect, entitling you to a re-examination free of charge.
How to get your Tool Fixed
Simply view the brochure below to find out about the service you require. Then fill out the Fixed Fast Service Request Form below, or contact our Customer Service Department on 1300 780 063 and they will assist in getting your tool back on track....Fixed Fast.
Click here to view the PDF version of the Ramset Tool Service Program